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  • 45 min

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  • 30 min

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Frequently Asked Questions

What makes Kimberly Carroll Physical Therapy different?

At Kimberly Carroll Physical Therapy, we use a one-on-one approach with each therapy session. All therapy sessions are manual therapy based, meaning the therapist works hands-on with the individual. Specific manual therapy techniques are used to accomplish the individual’s goals. Sessions are individualized to tailor to the patients needs, and patients are not asked to recreate exercises that can be done at home. We do not use physical therapy aides/techs, as each session is one-on-one with the same physical therapist, leading to quicker results.


Why is insurance not accepted?

Kimberly Carroll Physical Therpay is a cash based practice, meaning full payment is due at the time of service. In traditional physical therapy clinics, treatment is dictated by insurance contracts. The therapists are typically forced to jump from patient to patient, spending minimal hands-on time with each, while having the other patients recreate home exercises in the clinic. At Kimberly Carroll Physical Therapy, we spend each therapy session one-on-one with the individual, customizing treatments to best fit the patient’s needs and working with them hands-on to make the most out of each session. By not being in-network with insurance carriers, we are able to focus on each individual patient, leading to less time spent in therapy, and a quicker return to doing what the patient loves. We want to help the patients return to full function as quickly as possible, and feel individualized treatment sessions best accomplishes this goal.


Will I be reimbursed from my insurance carrier?

Each insurance plan is different, and is a contract between the individual and the insurance carrier. However, in most cases, some degree of reimbursement is possible. To find out if you are able to receive reimbursement, contact your insurance carrier and ask if you receive reimbursement for “out of network physical therapy.” If your carrier provides reimbursement, we are happy to supply you with the appropriate forms/paperwork.


What is the price of a physical therapy session?

The initial evaluation with treatment is $140. Each visit thereafter is $140/hour or $85/ ½ hour. Package pricing is also available.


Why does cash based treatment seem more expensive than traditional treatment?

Copays and deductibles are on the rise. As physical therapy usually falls in to the “specialist” category, the copay for one visit can often exceed $60, but can range anywhere from $10-80. In a traditional physical therapy practice, the therapist will more than likely want the patient to attend 2-3 sessions/week. In one session, you will get 15-20min (on average) of one-on-one time with the therapist. This can get expensive, even if you are lucky enough to have a $40 copay. In a cash based practice, each visit is 100% one-on-one with the therapist, leading to better quality treatments, faster results and less visits. So let’s do some math.  

Cost of Traditional PT: $40/visit X 3 visits/week = $120/week

Time spent one-on-one with PT: 20min/visit X 3 visits/week= 60min

Cost of Cash Based PT: $140/visit X 1 visit/week= $140/week

Time spent one-on-one with PT: 60min

Keep in mind, this is just an estimate. While some copays may be lower, others will be higher. If you have an 80/20 plan, your deductible must first be met before you are only responsible for 20% of the charges. This means, in a traditional PT clinic, you will be required to pay 100% of the PT visit, which would average around $120 (if using the government issued Medicare Fee schedule to calculate). $120/visit X 3visits/week= $360/week. Considering this scenario, less money and time would be spent attending a cash based PT clinic.


What conditions do you treat?

At Kimberly Carroll Physical Therapy we treat a wide variety of conditions, including, but not limited to:

Neck Pain                                                  Carpal Tunnel Syndrome                        Ankle Sprains            

Cervical Disc Dysfunctions                     Low Back Pain                                         Knee Sprains

Rotator Cuff Pathologies                        Lumbar Disc Dysfunctions                    Plantar Fascitis

Tennis Elbow/Golfer’s Elbow                  Bursitis                                                     Postoperative Rehab

Pelvic Floor Dysfunction                         Hip Dysfunction